207/307 The Angry Client

Wendy Behary • Friday All Day

Wendy BeharyWhen anger enters the treatment room, whether or not it’s directed at us, it can often take us by surprise, rattle our composure, sidetrack the therapy session, and overwhelm us with fear, fury, humiliation, or other triggered emotions.
If we allow our clients’ anger to take over the session, we’re shortchanging them and thwarting the therapeutic process.
This workshop will provide practical strategies for dealing with angry clients, including:

  • How to listen for the different modes of anger (bully, resentful adult, or childlike victim) and how to respond to each
  • Identifying and defusing your own emotional triggers in the face of a client’s anger
  • Applying the technique of empathic confrontation and limit-setting to help clients replace self-defeating angry reactions with more healthy and adaptive responses

This session will continue with workshop 307.

Wendy Behary, LCSW, is the founder and director of The Cognitive Therapy Center of New Jersey and The New Jersey Institute for Schema Therapy. She’s also the president of the International Society of Schema Therapy and the author of Disarming the Narcissist.

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