NP007 The Road to Clinical Excellence

This blog focuses on discussion regarding the course NP007 The Road to Clinical Excellence.

NP007, Excellence, Session 5, Robbie Babins-Wagner


Hear from Robbie Babins-Wagner in session 5 of The Road to Clinical Excellence on how to use outcome measures to develop mastery within specific clinical areas. She’ll name helpful strategies for requesting, hearing, and effectively using, negative feedback from clients. Babins-Wagner, the CEO of the Calgary Counselling Center in Alberta, Canada, where she implemented Feedback Informed Treatment, will also discuss how to create a work environment that supports this kind of therapeutic relationship.

We invite you to take a few minutes after the session to comment about your experience. What was new or interesting about this session? What was most relevant to your work? What questions do you have now? As always, if you ever have any technical questions, please just email support@psychotherapynetworker.org.

08.04.2011   Posted In: NP007 The Road to Clinical Excellence   By Psychotherapy Networker
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  • Not available avatar Merrilee Gibson 08.09.2011 13:17
    Robbie Babins-Wagner’s description of how clinical/therapeutic processes work in her her center moved me to think wistfully of the great support and comradeship that I had in my internship at Community Health Awareness Council (CHAC) in Mountain View, California. I learned so much from our truly superb supervisors and from the group supervision sessions with colleagues, and it was a most valuable basis for my practice now. However, I am now one of those those independent therapists that was part of the discussion, and the isolation is truly a factor in this work. I strive for consultation in various ways and always find it helpful and informative.
    I have listened now to five of these sessions, and am convinced of the value of the feedback system, and use of outcome measures. I appreciate the practical suggestions in this session for an independent therapist to incorporate some of these practices. I am left with an impression that I need to do more. I certainly want to improve as a therapist, and will seek ways to utilize these suggestions in my practice. Thanks for the information and inspiration.
  • 0 avatar Robert Brown 08.12.2011 15:45
    Could you be more specific about when and how you give the measure, the time involved, how you score it, when it is introduced into the session?

  • 0 avatar MARYLOU SMELGUS 08.12.2011 21:09
    The Calgary Counselling Center sounds like the ideal environment to work in. I have only once had the experience of working with therapists who were motivated to learn and grow which includes accepting and seeking criticism. Working with them made me excited about my work.
  • Not available avatar Tracy Krause 08.13.2011 18:40
    How excellent to have such focused feedback with one-way mirrors and digital recordings to review, as well as a tool applied with discipline and follow up. Do you know of any way to identify counseling organizations that take this type of approach? It would be great to have that on an on-going basis.
  • Not available avatar Shirley D. Keen 08.14.2011 21:16
    I am most grateful to the Networker for providing these Webinar sessions on varied topics, especially this one by Robbie Babins-Wagner. Her way of thinking about how to help counselors and clients and the application is so respectful of persons. I was very impressed and moved by her presentation. Thank you
  • Not available avatar Bill Frederick 08.15.2011 09:35
    Thanks for the workshop. I have used outcomes since 2004 and finding collegues similarly interestred was a struggle in the CMHC...every one is too busy and now in PP sort of solo. I like the journaling in the way you described and the way you do supervision with focus on scores not stories. I will also work harder to get critique of the 40s and look at rapid substantial change a bit differntly.
  • Not available avatar Carol McDermott 08.15.2011 11:55
    Dear Robbie,
    I, too, am grateful for your work, so well done. I like the journal part. I am working for a psychiatrist and have only a 45 minute session, so any way to optimize my client's time is a big help to me and him or her. Aslo happy to hear from our neighbor to the North.
  • Not available avatar Nina Sprecher 08.15.2011 22:48
    Being in private practice, I would love to connect with others in my area (Berkeley, CA)interested in using the alliance and outcome measures presented in this Webinar series, and to discuss our work with these measures as a basis. Any suggestions on how to go about that?

    I want to join the other viewers in thanking Rich Simon and the Networker for making these very fine presentations available.
  • Not available avatar Robbie Babins-Wagner 09.01.2011 15:09
    thank you to all whose posted comments. I have been out of the country since August 6 and disconnected from everything electronic. I have just returned and will I will respond to your comments over the next few days.

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